Hospital Discharge
Participant is medically ready to leave hospital but has no appropriate supported living option. We work directly with discharge planners and social workers to coordinate a safe, clinical transition to SIL.
When a living arrangement breaks down, a hospital is ready to discharge, or a family situation becomes unsustainable — MMT Care works with coordinators to find the right next step, with a Registered Nurse included at no cost.
Who we help
Short notice placements happen when a living situation changes faster than the standard planning cycle allows. A provider exits the market, a housemate situation becomes unsafe, a hospital is ready to discharge, a family carer reaches their limit. These are not planning failures — they are realities of complex disability.
MMT Care works closely with support coordinators, hospital discharge teams, and families to move through the referral, assessment, and transition process as efficiently as the situation allows — without cutting corners on clinical safety or participant wellbeing.
Make a ReferralEvery short notice referral is different. These are the most common situations where support coordinators, hospital teams, and families reach out to MMT Care.
Participant is medically ready to leave hospital but has no appropriate supported living option. We work directly with discharge planners and social workers to coordinate a safe, clinical transition to SIL.
A current SIL arrangement has broken down — through provider exit, house closure, housemate conflict, or support structure collapse. We work with coordinators to identify and transition to a suitable alternative.
A family carer has reached their limit — through illness, burnout, or a change in their own circumstances. We support coordinators to find an appropriate SIL environment when the participant needs to move out of the family home.
Participant discharging from an inpatient mental health unit who needs structured psychosocial SIL. Our RN liaises with the treating team to ensure clinical continuity through the transition.
A participant's needs have increased beyond what their current SIL environment can safely manage. We identify higher-intensity environments with appropriate clinical staffing ratios before the situation deteriorates further.
No suitable SIL environment available locally. Our multi-state network across VIC, QLD, and NSW means coordinators have real options when local capacity is exhausted — particularly for high-complexity presentations.
There is no such thing as bypassing the NDIS process. Every SIL placement — including short notice ones — requires a proper referral, a clinical assessment, and a matched environment. What MMT Care does is move through those steps with clinical efficiency, clear communication, and no unnecessary delays on our end.
The most common cause of delay in short notice placements is incomplete information at referral. The more detail a coordinator or family member can provide upfront — clinical history, behavioural profile, current medications, NDIS plan details — the faster our team can assess and identify a match. You don't need everything ready to start a referral. Submit what you have and we'll work with you to fill in the gaps.
We are transparent about capacity. If no suitable environment is available immediately, we will tell you clearly and keep you updated rather than making commitments we cannot safely fulfil. Participant safety and clinical fit are never compromised for the sake of speed.
Read the NDIS guide to Supported Independent LivingSubmit what you have — NDIS plan, clinical summary, current situation. Our team responds to confirm receipt and flag any information gaps we need to fill before the clinical assessment.
Our clinical team — including the RN — reviews the referral and conducts a clinical intake assessment. We map the participant's support needs, risk profile, medication requirements, and placement priorities.
We identify the most suitable available SIL environment across our VIC, QLD, and NSW network — matching clinical complexity, staffing ratios, location preferences, and participant profile.
The participant moves in with a documented care plan in place. The RN conducts a formal clinical review within the first week, with written updates to the coordinator and family throughout.
Navigating a placement transition takes knowledge of the SIL system. These guides and resources will help coordinators, families, and hospital teams understand the process.
The NDIS's comprehensive overview of all home and living supports — from SIL and SDA to in-home supports and medium-term accommodation — to help coordinators identify the right option for each participant.
The official NDIS SIL provider guide — covering the roster of care process, eligibility, what SIL providers must deliver, and how coordinators and participants can expect the process to work.
Australia's leading disability housing research organisation — providing practical tools, resources, and advocacy for participants and coordinators navigating housing transitions, including hospital discharge.
The national regulator for NDIS providers — covering participant rights, provider obligations, complaints processes, and what participants and families should expect from a registered SIL provider.
The Australian Institute of Health and Welfare's disability data hub — covering accommodation, support use, unmet need, and outcomes data to help coordinators and advocates make evidence-based arguments at plan reviews.
The NDIS's participant-facing guide to SIL — explaining eligibility, how the roster of care works, what participants can expect from their SIL provider, and how to raise concerns or request a review.
Common questions from support coordinators, hospital social workers, and families navigating time-pressured SIL transitions.
A short notice SIL placement is a Supported Independent Living transition that needs to happen faster than the standard planning process allows — because a current living arrangement has broken down, a hospital is ready to discharge, or a family situation has become unsustainable.
Even in these situations, the NDIS process still applies. The difference is that a responsive provider like MMT Care can move efficiently through assessment, matching, and transition planning to reduce unnecessary delay on our end.
Every situation is different and we will not give a blanket timeframe. The NDIS process takes the time it needs. What MMT Care does is move through our intake, assessment, and matching steps as efficiently as possible — without cutting corners on clinical safety.
The timeline depends on the participant's complexity, the availability of a suitable environment, and how complete the referral information is. The earlier you start the referral and the more detail you provide, the faster we can identify a match.
Yes — every placement at MMT Care includes a Registered Nurse at no additional cost, including short notice and time-pressured transitions. The RN reviews the referral, develops the initial clinical care plan, and is available to the support team from the participant's first day. There is no separate invoice for this.
Submit what you have — you don't need everything ready to start. Helpful information includes the participant's NDIS plan details, a summary of their current situation and why the placement is needed at short notice, any clinical or behavioural assessments, and their current location and approximate timeline.
Our clinical team will follow up to fill in gaps. Starting the referral early — even before everything is confirmed — gives us more lead time to work through the process.
Yes. We work regularly with hospital social workers, discharge planners, and community mental health teams on transitions from inpatient psychiatric care to supported accommodation. Our RN liaises directly with the treating team to receive a clinical handover and ensure continuity of care through the transition.
The earlier the referral is made — ideally before discharge planning is finalised — the better placed we are to identify a suitable environment and prepare the support team.
SIL arrangements break down for many reasons — a provider exiting the market, a house closure, incompatibility between housemates, a participant's needs escalating beyond what the current environment can safely manage, family carer burnout, or a period of hospitalisation that reveals the participant needs a higher level of support.
MMT Care works with coordinators and families across all of these scenarios. If a placement is showing signs of strain before it formally breaks down, early contact is always better than waiting until the situation reaches crisis point.
MMT Care covers Victoria (Melbourne), Queensland (Brisbane), and New South Wales (Sydney). Our multi-state network means that when a suitable environment isn't available locally, we can explore options across states — which is particularly important in short notice situations where local SIL vacancies may be limited.
We will be transparent about availability. If no suitable SIL environment is available immediately, our team will communicate this clearly, advise on interim options where possible, and keep you updated on upcoming vacancies. We do not overcommit to placements we cannot safely deliver — a poorly matched or premature placement is worse for the participant than an honest wait.
MMT Care works with NDIS participants who need to leave residential aged care — whether because their placement has broken down, the environment is no longer appropriate for their age or disability, or because they are transitioning to the NDIS and seeking SIL as an alternative. This is not an aged care service; it is NDIS SIL for people currently sitting in an aged care system that wasn't designed for them.
Where a current aged care placement becomes untenable and a participant's support coordinator needs to find an alternative quickly, we work through the NDIS process as efficiently as possible — providing honest guidance on timelines and what interim options may exist. We operate across VIC, QLD, and NSW, which gives us more options than a single-state provider when local vacancies are limited.
A crisis placement refers to a SIL arrangement that needs to be found when a participant's current living situation has broken down unexpectedly — a carer health crisis, family breakdown, discharge from a psychiatric facility, or the sudden unavailability of an existing SIL home. The term is commonly used by support coordinators and planners but is not an official NDIS funding category.
Under the NDIS, Short-Term Accommodation (STA) can fund up to 28 days of temporary supported accommodation in a crisis scenario while a longer-term solution is sourced. Medium-Term Accommodation (MTA) can bridge the gap further when a confirmed longer-term placement isn't yet available. MMT Care works with coordinators to navigate both and identify SIL environments that can take a participant on a realistic timeframe — with a Registered Nurse in place from day one.
Ready to refer a participant needing a placement?
Submit a referral — even with partial information. Our clinical team will respond, fill the gaps, and move through the process with you as efficiently as the situation allows.